At Namo Travels, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Namo Travels and how we use it.

1. Information We Collect

We collect personal information to provide you with the best cab service experience. This includes:

• Personal Information: Name, mobile number, and email address provided during booking.
• Trip Details: Pickup and drop-off locations, date, and time of travel.
• Device Information: IP address, browser type, and location data when you visit our website to help us understand your preferences.

2. How We Use Your Information

We use the data we collect to:

• Process your cab bookings and send confirmation details.
• Communicate with you via WhatsApp, SMS, or Call for trip updates and driver details.
• Improve our website functionality and customer service.
• Ensure safety and security for both passengers and drivers.

3. Data Sharing & Security

• No Third-Party Selling: We do not sell, trade, or rent your personal information to others.
• Service Providers: We may share your location and contact details with our assigned drivers only for the purpose of completing your trip.
• Legal Requirements: We may disclose information if required by the law of the Government of India.

4. Third-Party Integrations

Our website uses third-party services like Google Maps (for navigation/location) and WhatsApp (for instant booking). These platforms have their own privacy policies, and we encourage you to review them.

5. Cookies

Namo Travels uses ‘cookies’ to enhance user experience by remembering your preferences and repeat visits. You can choose to disable cookies through your browser settings if you prefer.

6. Changes to This Policy

We reserve the right to update our Privacy Policy at any time. Any changes will be posted on this page.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us:

Office Address: MIG-62 Housing Board Colony Sarkanda, Bilaspur, Chhattisgarh, India.

Phone: +91 9285320087

Email: namotravelsbilaspur@gmail.com